Privacy Policy
Last Updated: 22/08/2024
At Blacksmiths Arms, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://blacksmithsbiggin.co.uk (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
a. Personal Data When you visit our Site, we may collect personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when filling out forms, making reservations, subscribing to our newsletter, or contacting us for any reason.
b. Usage Data We may collect information automatically when you visit the Site, including your IP address, browser type, operating system, access times, and pages you have viewed directly before and after accessing the Site. This information helps us improve our services and tailor the user experience.
c. Cookies and Tracking Technologies We use cookies and similar tracking technologies (such as web beacons and pixels) to track the activity on our Site and store certain information. Cookies are small data files that are placed on your device when you visit a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To provide, operate, and maintain our Site
- To improve and personalize your experience on our Site
- To process reservations, transactions, and manage your orders
- To communicate with you, including responding to your comments, inquiries, and customer service requests
- To send you promotional information, such as newsletters, special offers, and updates on events and menus
- To monitor and analyze usage and trends to improve your experience with our Site
- To protect our Site and prevent fraudulent activity
- To comply with legal obligations and enforce our terms and conditions
3. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information.
- Objection: You may object to the processing of your personal information.
- Withdrawal of Consent: If you have given us consent to process your information, you may withdraw that consent at any time.
To exercise these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.